About us:
At Decode by Entropik, we're redefining how the world understands people. As a Human Insights AI company, we help global brands decode what their customers truly think and feel, not just what they say. Our platform combines quantitative and qualitative research with patented Emotion AI technologies: Facial Coding, Eye Tracking, and Voice AI. The result? Faster decisions, richer insights, and research that's finally free from human bias.
About the Role
Entropik is looking for a RevOps & GTM Enablement Specialist to drive operational excellence across our global GTM initiatives. This role owns the systems, processes and analytics that keep the GTM engine running - from pipeline and CRM hygiene to Sales ops and cross-functional GTM execution. You will also play a crucial role in SDR/AE onboarding and ramping up new hires in the GTM team.
You'll work closely with Sales, Marketing & Product to build scalable processes, unblock GTM priorities, and act as the operational backbone for revenue leadership.
What You'll Do
Sales Enablement
- Build and maintain sales playbooks, battle cards, and process documentation
- Support SDR/AE onboarding and training as part of the broader enablement function
Revenue Operations
- Own pipeline reporting, forecasting accuracy, and CRM hygiene across the sales funnel
- Manage and optimize GTM tooling and tech stack (CRM, sales engagement platforms, BI tools)
- Build and maintain dashboards and reporting cadences that give leadership real-time visibility into pipeline health, conversion rates, and rep performance
- Design and manage sales compensation/commission calculations and processes
- Support territory planning, lead routing, quota setting, and deal desk processes
GTM Strategy & Execution
- Act as an operational partner to GTM leadership - running point on cross-functional initiatives and projects
- Identify bottlenecks and gaps across the GTM funnel (marketing → SDR → AE → CS) and design scalable fixes
- Coordinate between Sales, Marketing, and CS to ensure alignment on GTM priorities and handoffs
- Drive process standardization and documentation across the GTM org
- Support planning and execution of GTM initiatives such as new market/segment launches, pricing changes, or campaign rollouts
What We're Looking For
- 3-6 years of experience in RevOps, Sales Ops, or GTM Operations, ideally in an early stage B2B SaaS startup
- Experience with sales compensation/commission structures
- Strong analytical skills - comfortable owning dashboards, forecasting models, and pipeline metrics
- Hands-on experience with CRM and GTM tooling (Salesforce/HubSpot, sales engagement platforms, BI tools)
- High ownership mindset; comfortable in a fast-paced, evolving environment
